Our Terms & Conditions, Privacy Policy, and Refunds Policy can be found here: https://docs.google.com/document/d/1OvkI07KpN_R4_oeIj3Cqpr8SqEEMMhG2A-2u8kKtOXI/edit?usp=sharing

Dear lovely customers,

We are happy to be open again for you with what we do best : plenty of tasty bavarian sausages ,schnitzels ,homemade stews and traditional starters along with proper german beers in a beautiful and casual setting along Thames 

At the moment we have limited availability for online bookings ,however ,don't feel discouraged if you don't find any time slots available .Please feel free to come along or to send us your enquiries via email or by calling directly the branch ,our team will be happy to help you with any requests you may have 

Due to the layout of our venue we recommend bookings only for parties larger than 4 people ,as always we leave plenty of tables free for walk-in service. This gives you more flexibility with timing your arrival ,reduces the hassle of long queues or wasting time looking for time slots available 

Please note that we have a restaurant licence in place and guests are expected to have a meal with their first round of drinks (only) also our opening times and availability might be affected by weather conditions 

Terms Of Service: https://swoopelocal.com/termsOfUse

Additional Terms of Refund:

- If you have placed an order by mistake, your order will be canceled and refunded as soon as possible and will reach your account within 3-5 working days after the refund process has been completed.

- If you are not satisfied with your order, please speak to the staff or call the number stated above. We will investigate your complaint and issue a refund as soon as technically possible. Once the refund process has been completed, money will be refunded to your account within 3-5 working days.

- If you have requested a refund and your order has not been refunded within 2 weeks, please call the number stated above or speak to our staff.

We are looking forward to welcoming you soon and we wish you a very nice time on your visit 

Thank you for your continuous support and kindness 

Your Stein's Team ,

❤️❤️❤️

Phone Number: 02037466240